Almost impossible to believe, but Christmas is almost already upon us again. Below you'll find everything you need to know about IPS UK over the festive season, whether you're a client or a customer at. Check back here regularly between now and the end of the year for any carrier specific updates.
If your order is urgent it's really important that you make this clear in the subject line of your email; please call out urgent orders with ***URGENT*** and make sure you specify if the order is time sensitive. If we don't receive it in good time before the last order dates below it's unlikely to make its delivery deadline.
As per the IPS UK delivery specifications (available here) stock needs to be with us in good time before the last order dates below; titles should be booked in at least five working days before the last order dates for both ROW and the UK. We can't guarantee dispatches if stock isn't delivered well before it needs to be released.
The last day for submitting international orders by courier for Christmas delivery is Wednesday 11th December, 2024. Please note that we can’t account for any closures at third party freight forwarders or shippers used by international customers which may impact delivery dates at the end destination.
The last day for submitting UK orders by courier for Christmas delivery is Friday 13th December, 2024
Postal orders, whether international or UK, must be with us as early as possible. As there is no tracking we cannot commit to Christmas delivery.
As always, our last order dates are a guide and not a guarantee. Orders submitted after these dates are very unlikely to make Christmas delivery. Our advice is to ensure that you get your orders to us as quickly as possible.
Both our offices and warehouse are open on every day that is not a UK bank holiday, a list of which you can find here.
Our Goods In team (IPSUK.GoodsIn@ingramcontent.com) is available at the warehouse between 07:30 and 14:30
Our Customer Services team is available by phone between 09:00 and 15:00 (+44(0)1752 202301), or by email (IPSUK.CustomerCare@ingramcontent.com)
Orders can be sent directly to IPSUK.CustomerCare@ingramcontent.com - please remember to flag as ***URGENT*** if applicable
Please note that over Christmas and New Year many UK shippers and courier hubs close across the season, and if packages have not been delivered by December there is a possibility that they may not be delivered until after the New Year. This is outside of our control, and we cannot commit to having orders progressed between December 23rd and January 6th.
From all of us at IPS UK, we wish you the very best as 2024 draws to a close, whether you're celebrating Christmas or simply enjoying the festive season. We're incredibly excited for the year ahead, which promises to be filled with exciting new developments and enhancements to our services. We can't wait to share these with you as we ring in 2025 and continue to support your publishing, and bookselling, journeys.
